Expat Home Finders (EHF) is committed to protecting the privacy of all visitors to our website and clients who use our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal data, and it complies with the General Data Protection Regulation (GDPR) and other applicable laws.
By using our website, services, or providing us with your personal data, you agree to the terms of this Privacy Policy.
Article 1: Data Controller
Expat Home Finders (EHF) is the data controller responsible for processing your personal dataas defined by the GDPR.
Contact Information:
Article 2: How We Collect Personal Data
EHF collects personal data when:
- You request services such as property searches, viewings, or lease review.
- You contact us via phone, email, or web forms.
- You submit an inquiry or service request on our website.
- Third-party entities (such as landlords or employers) provide data to us for service purposes.
Article 3: Personal Data We Collect
We collect and process the following types of personal data, depending on the service you request:
- Personal Identification Data: : First and last name, email address, phone number
- Address Information: Current residential address, city, and postal code
- Identity Documents: A passport or ID copy for proof of identification, document number of your passport or ID, work contracts, employer statements, payslips, reference letters.
- Financial Information: Bank account details, income information, tax information.
- Property Preferences: : Housing criteria, budget, location preferences.
Article 4: Purpose and Legal Grounds for Data Processing
EHF processes personal data for the following purposes:
- Service Provision: To fulfil property search requests, lease contract reviews, and otherhousing services
- Contract Execution: To conclude and execute rental agreements.
- Client Communication: To send updates about property searches, viewings, and negotiations.
- Legal Obligations: To comply with administrative and legal obligations, including Dutch tax laws and anti-money laundering regulations.
The legal grounds for processing your data include:
- The performance of a contract (Article 6(1)(b) GDPR).
- Compliance with legal obligations (Article 6(1)(c) GDPR).
- Your consent (Article 6(1)(a) GDPR), when required
- Legitimate interests pursued by EHF (Article 6(1)(f) GDPR), such as customer relationship management.
Article 5: Retention Periods
EHF will retain your personal data only for as long as necessary to fulfill the purposes for whichit was collected or as required by law. This includes :
- 1 year for personal identification and housing preference data (after contract completion).
- 5 years for signed rental or purchase agreements and related documentation.
- 7 years for financial records, in line with Dutch tax regulations.
Article 6: Sharing of Personal Data
EHF will not share your personal data with third parties unless necessary for the execution of the services you have requested or to comply with legal obligations. We may share data with:
- Landlords or real estate agents during rental negotiations.
- Notaries and legal professionals when purchasing a property.
- IT and cloud service providers that help us manage data securely.
- Government or regulatory authorities when legally required.
All third parties with whom EHF share your data are bound by strict confidentiality agreements or data processing agreements, ensuring compliance with GDPR standards.
Article 7: Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: You may request access to your personal data held by EHF at anytime.
- Right to Rectification: You may request the correction of any inaccurate or incompletepersonal data.
- Right to Erasure: You may request the deletion of your personal data under certain conditions (e.g., when the data is no longer necessary for the original purpose).
- Right to Restriction of Processing: You may request to limit the processing of yourpersonal data in certain situations.
- Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You may object to the processing of your personal data in certain circumstances.
- Right to Withdraw Consent: If processing is based on your consent, you have the rightto withdraw it at any time.
To exercise any of these rights, please contact us at info@expathomefinders.nl
Article 8: Data Security
EHF takes appropriate technical and organizational measures to secure your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure network connections (SSL).
- Password protection and encryption where appropriate.
- Regular software updates and security patches.
- Access control measures limiting personal data access to authorized personnel.
In the event of a data breach that poses a risk to your rights and freedoms, EHF will notify therelevant supervisory authority within 72 hours and inform affected individuals without unduedelay.
Article 9: Cookies
Our website uses cookies to enhance the user experience and collect anonymized data forstatistical purposes. The types of cookies used include:
- Functional Cookies: Necessary for the operation of the website.
- Analytical Cookies: Used for gathering website usage data to improve functionality.
You can manage cookie preferences through your browser settings. More information on ouruse of cookies is available in our [Cookies Policy] (link).
Article 10: Third-Party Links
This privacy policy does not apply to third-party websites or services that may be linked on our website. EHF recommends reviewing the privacy policies of any external sites before providing personal data.
Article 11: Amendments to This Privacy Policy
EHF reserves the right to update this Privacy Policy periodically to reflect changes in our services or applicable laws. The latest version of this policy will always be available on our website.
Article 12: Complaints
If you believe that EHF has not handled your personal data in compliance with the GDPR or thisPrivacy Policy, you have the right to file a complaint with the Dutch Data Protection Authority(Autoriteit Persoonsgegevens) or your local supervisory authority.
Contact Information:
Address: Expat Home Finders De Lierhof 211059 WB Amsterdam
Email: info@expathomefinders.nl
Tel: +31 6 21468271
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