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This means you don’t pay any fees until we successfully find and secure your rental home. If we don’t achieve the desired result, you owe us nothing. It’s a risk-free way to ensure you only pay when your needs are met.

A guarantor is someone who agrees to cover your rent if you're unable to pay. This is especially important for those with a limited budget, as it gives landlords added security and your application more credibility.

The maximum fee we will charge for our services is €3999 (excluding 21% VAT).

We assist with finding homes within the major cities of the Randstad region, which includes Amsterdam, Utrecht, The Hague, Rotterdam, and well-connected nearby cities such as Amstelveen, Haarlem, Diemen, and Leiden. Please note that our services are focused on major cities and urban areas rather than smaller towns or rural locations, as this is where we are best positioned to support you and where housing inventory is more readily available.

No. We provide our services to both expats and locals looking for a rental home or apartment in the Netherlands.

Our fee for Accompanied and Remote Packages equals one month's listed rent, with a minimum fee of €1,999 and a maximum fee of €3,999 (excluding 21% VAT). Our Accompanied Package operates on a no cure, no pay basis so you only pay once we successfully secure your home. Our Unaccompanied Package has a fixed fee of €1,499 (excluding 21% VAT) and also operates on a no cure, no pay basis. Our Remote Package requires an initial €499 deposit to begin, which is then deducted from your final fee once your home is secured.

The consultation is a 30 minute introductory/intake call that will serve as an opportunity for our team to get to know you better and assess how we might best assist you to find a home in the Netherlands.

We employ several techniques, combining advanced property search technology with our local market expertise and connections to source a mix of on-market and off-market rental properties tailored to your criteria. Our system continuously monitors new rental listings across Amsterdam and the wider Randstad region, sending real-time alerts when properties become available so you can review the best opportunities as quickly as possible—even outside of regular business hours.

Viewings are relatively quick and take 10-15 minutes.

Yes. The listing agent or landlord will always be at the property. Depending on the viewing format, you may be the only person viewing the property, or you may attend a group viewing with several prospective tenants at the same time or in consecutive scheduled time slots.

Due to the competitive nature of the market, viewing slots are limited and they are based solely on the listing agent’s (or realtor’s) schedule. Viewings almost always take place during normal working hours, Monday through Friday, between 9:00 and 18:00.

Rental property viewings are typically held shortly after a property is listed—often within one week. Viewing dates and times are set by the listing agency, so being flexible and responding quickly can significantly improve your chances of securing a viewing (and home) in the competitive Netherlands rental market.

When viewing a rental home or apartment in the Netherlands, you will have an opportunity to walk through the property and ask questions to the listing agent to better understand how the home aligns with your criteria.

No. Agents require that we submit formal offers via email or through a designated portal. As your rental agent (or housing consultant), we will submit any offer on your behalf, always with your approval first.

This depends on how quickly the landlord or property owner makes a decision. Most applicants receive a response within 24 hours to 3 business days after their rental application has been submitted.

Our team of housing consultants will review your rental agreement, coordinate your check-in appointment, and guide you through the next steps of your move. We'll also assist with setting up your utilities, provide guidance on rental payments, and help ensure everything is in place for a smooth move into your new home in the Netherlands.

Contracts are almost always presented in Dutch. This is because the Dutch version of the contract in the Netherlands is legally binding so it is the one that must be signed. If the listing agent does not share a translated document then we will share a translated version.

Utilities are almost always excluded from the monthly rent and must be arranged separately. In some properties, however, the landlord keeps certain utilities in their name, or the building has block heating, where you pay a monthly advance for heating costs in addition to the rent. This advance is reconciled against your actual heating costs at the end of the billing period, and you will either receive a refund or pay any outstanding balance. The exact costs for utilities depend on the property and your usage.

Before receiving your keys, you'll need to pay your first month's rent (prorated if your move-in date falls somewhere other than the first of the month) and your security deposit. Some properties may also require an upfront utilities advance (covered above).

Dutch law caps the security deposit at a maximum of two months' base rent (excluding service charges or utilities). Landlords cannot legally ask for more, though some properties may only require one month's deposit. When your tenancy ends, landlords typically return the deposit within 14 to 30 days, provided there's no damage beyond normal wear and tear. Any deductions must be itemized and backed by documentation, which is why the check-in inspection report (covered below) matters.

At the check-in, the listing agent will thoroughly document the home's current condition in an inspection report that gets sent to both the tenant and landlord. This documentation serves as a reference point to compare the property's condition when you check out, helping to prevent any disputes over potential damages or repairs.